Terms & Conditions of Use – mahjong222 Platform

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and mahjong222 ("Platform", "We", "Company"). By accessing, registering, or using any part of the mahjong222 platform — whether through the official website mahjong222.vu or mobile app — you automatically agree to be bound by all provisions contained in these Terms.

If you do not agree with any part of these Terms, you are required to stop using our platform immediately. Continued use following any amendment to the terms constitutes full acceptance of the latest version.

To be eligible to register and use the mahjong222 platform, you must meet all of the following requirements at all times:

• Aged at least 18 years of age on the date of registration.
• Registering under your own name using accurate, truthful, and up-to-date information.
• Are not subject to any legal restrictions that would prevent you from using online betting services.
• Have never been suspended or banned from the mahjong222 platform previously.
• Using funds that are your own personal property and not derived from any illegal activity.

Mahjong222 is not responsible if a user provides false information during registration. All consequences arising from inaccurate information are the sole responsibility of that user.

Each player is only permitted to hold one (1) active account at mahjong222. Holding more than one account — whether in your own name or under another person's name — is a serious violation that may result in the closure of all related accounts and forfeiture of balances.

During registration, you are required to provide a valid and active mobile number and email address. An identity verification (KYC) process will be conducted before your first withdrawal is processed. Required documents may include a valid Malaysian identity card or passport.

• The full name registered on the account must match the name on the bank account used for withdrawals.
• Any changes to account information require identity re-verification.
• You are solely responsible for maintaining the confidentiality of your account password.
• Any suspicious activity on your account must be reported to our support team immediately.
• Mahjong222 will not be held liable for any losses arising from unauthorized access due to the player's own negligence.

Mahjong222 supports a variety of local Malaysian payment methods including FPX, DuitNow, Touch 'n Go eWallet, and GrabPay. All deposits are processed instantly and credited to your platform account within seconds of successful payment confirmation.

Deposit Requirements

• Minimum deposit is RM 20 per transaction.
• You may only deposit funds using a payment method registered in your own name.
• Mahjong222 does not accept cash deposits or transfers from third parties.
• Any deposit suspected of originating from illegal sources will be investigated and may be frozen without prior notice.

Withdrawal Requirements

• Minimum withdrawal is RM 50 per transaction.
• Withdrawals are only processed to a bank account registered under the same member's name.
• Identity verification (KYC) must be completed before your first withdrawal can be processed.
• Withdrawals are typically processed within 5 to 30 minutes, depending on the selected method.
• Mahjong222 reserves the right to request additional supporting documents for withdrawals exceeding certain limits as an anti-money laundering measure.

Mahjong222 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, weekly cashback, and exclusive offers for VIP members. Each promotion is subject to its own rollover requirements, clearly stated on the Promotions ours.

• Bonuses cannot be directly converted to cash unless the rollover requirements have been fully met.
• Only one bonus may be activated at a time unless otherwise stated.
• Bonuses credited to an account will expire if not used within the designated period.
• Mahjong222 reserves the right to cancel any bonus without notice if there is evidence of abuse or exploitation of promotions.
• Members found using multiple accounts to claim bonuses will forfeit all related bonuses and balances.

Mahjong222 reserves the right to modify, suspend, or terminate any promotion at any time. In the event of a bonus dispute, the decision of mahjong222 management is final.

All bets placed on the mahjong222 platform are final once confirmed by the system. Players are fully responsible for ensuring that all betting details are correct before confirming any bet.

• Minimum and maximum bet limits vary by game type and are clearly stated within each game.
• Any technical errors affecting game outcomes will be investigated and resolved at the sole discretion of mahjong222.
• Bets placed during system outages or outside designated operating hours may be voided.
• Live Casino game outcomes are determined by the actual dealer's assessment and cannot be disputed solely on the basis of visual results.
• For sports betting, any postponed or cancelled matches will be settled in accordance with the relevant sports rules.

Mahjong222 uses a Random Number Generator (RNG) certified by independent international bodies for all digital casino games. This ensures every round is completely random and cannot be influenced by any party.

To maintain a fair and safe gaming environment for all members, mahjong222 strictly prohibits the following conduct:

• Hacking and bug exploitation: Any attempt to exploit technical vulnerabilities on the platform is strictly prohibited.
• Money laundering: Using the platform to transfer or conceal proceeds from illegal activities is a serious offence that will be reported to the relevant authorities.
• Collusion: Unlawfully colluding with other players to gain an unfair advantage in games.
• Use of automated software: Using bots, automated scripts, or any third-party software that interferes with the normal functioning of the platform.
• Abusive language or behavior: Any use of offensive language, threats, or harassment towards other players or staff through the platform's communication channels.
• Identity fraud: Registering using another person's identity or falsified documents.

Mahjong222 reserves the right to suspend or close any account at any time, with or without prior notice, where there is reasonable cause to do so. Reasons that may lead to such action include:

• Violation of any terms stated in this document.
• Activity suspected to be fraud or money laundering.
• Failure to meet identity verification (KYC) requirements within the stipulated timeframe.
• Voluntary account suspension requested by the member in relation to responsible gaming.
• Instructions from regulatory authorities or law enforcement bodies.

If an account is closed for legitimate reasons with no breach of terms, the net balance will be returned to the registered bank account once all investigations are concluded. Processing may take up to 30 business days depending on the complexity of the case.

Members who wish to voluntarily close their account may do so by contacting our support team. Voluntary closures related to responsible gaming will be processed promptly, no questions asked.

Mahjong222 provides its platform and services on an "as is" basis. While we strive to ensure the platform operates without interruption at all times, we do not guarantee that the service will be entirely free from technical errors, outages, or delays.

• Mahjong222 is not liable for losses resulting from internet disruptions, player device failures, or technical issues beyond our control.
• The platform bears no responsibility for any financial losses incurred by players as a result of their own betting decisions.
• Mahjong222 assumes no liability for any indirect, consequential, or incidental damages arising from use of the platform.
• Under no circumstances shall mahjong222's maximum total liability to any player exceed the net deposit amount made within the 30 days preceding the relevant incident.

Mahjong222 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time due to operational requirements, regulatory changes, or service improvements. Amendments take effect immediately upon publication on our official website.

We will endeavour to notify members of significant amendments via their registered email or in-platform notifications. However, it remains each member's responsibility to review the Terms & Conditions page periodically to stay informed of the latest version.

Continued use of the mahjong222 platform after any amendment to the terms has been published constitutes full and unconditional acceptance of the revised terms. If you do not agree with the amendments, you are required to stop using the platform and contact us to close your account.

If you have any questions, concerns, or require further clarification on any part of these Terms & Conditions, the mahjong222 support team is available to assist you at any time.

For more information about your rights and responsibilities as a member, you may also refer to our FAQ our page, which contains answers to the most frequently asked questions by members.